DPLAfest 2017—the fourth major gathering of the Digital Public Library of America’s broad community—will take place on April 20-21, 2017 in Chicago at Chicago Public Library’s Harold Washington Library Center. For more information, visit the DPLA website.
Attendees are invited to learn how to recruit, manage and train volunteers for critical library services. Presenters will share their tools, strategies and methods as well as the lessons they have learned in working with diverse volunteers for HathiTrust User Support and the HathiTrust Copyright Review Program. In contrast to many initiatives where participants can devote time, effort, and commitment as they are able, volunteers in these programs must meet productivity requirements, produce quality work, and provide consistent service. Although HathiTrust operates at a large scale, institutions of various sizes will have takeaways that can be applied to their own volunteer programs.